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Fair Usage Policy

At Skyfox Finance, we are committed to providing high-quality services to all our clients. Our Fair Usage Policy is designed to ensure a fair and consistent experience for everyone. This policy applies to meetings, calls, texts, and emails provided as part of our services.

Communication Limits:

While our aim is to address unlimited communications, excessive calls, texts, or emails from individual clients that strain our service infrastructure may necessitate a review of the subscription agreement. If we find that a client’s communication demands significantly impact our ability to maintain the quality of our services, we reserve the right to revise the subscription figure in consultation with the client. We will always seek your agreement before implementing any changes.

Bookkeeping Services:

For our bookkeeping services, we evaluate various factors, including transaction volume, task time, and agreed-upon standards. Timely responses and the fulfillment of responsibilities are essential to ensuring a smooth bookkeeping process and preventing extra charges.

Client Responsibility:

We encourage clients to communicate their needs effectively while respecting the reasonable use of our services. Clients are responsible for managing their communication demands and ensuring that their requirements align with our Fair Usage Policy.

Our Commitment:

We are committed to being transparent and fair in our dealings with clients. If you have any concerns about your usage of our services in relation to this Fair Usage Policy, please feel free to discuss it with us. We are here to assist you and find solutions that work for both parties.

Contact Us:

If you have any questions or concerns about our Fair Usage Policy, please contact us:

Skyfox Finance Limited
Kyte Yorkshire Business Centre | Great North Road | Darrington | West Yorkshire | WF8 3HR
+44 (0)1924 973459
enquiries@skyfoxfinance.co.uk
www.skyfoxfinance.co.uk

Policy Changes:

Please note that this Fair Usage Policy may be revised from time to time to reflect changes in our services and customer feedback. We will notify clients of any significant changes to the policy. It is the responsibility of the clients to review this policy periodically and ensure their compliance.

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We’ll Crunch The Numbers So You Can Crunch Your Goals!

Kyte Yorkshire Business Centre | Great North Road | Darrington | West Yorkshire | WF8 3HR

01924 973459

enquiries@skyfoxfinance.co.uk